:root{--bg:#f5f7fb;--ink:#17243b;--muted:#8190a5;--blue:#4068ec;--line:#e9edf4}*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--ink);font:14px/1.6 'Segoe UI','Microsoft YaHei',sans-serif}button,input,select,textarea{font:inherit}button{border:1px solid #dce3ed;background:white;border-radius:7px;padding:8px 15px;color:var(--ink);cursor:pointer}button:hover{border-color:var(--blue);color:var(--blue)}button:disabled{opacity:.45;cursor:not-allowed}.primary{background:var(--blue);color:white;border-color:var(--blue)}.primary:hover{background:#3055cf;color:white}.quiet{border:0;background:transparent}.muted{color:var(--muted)}.eyebrow{font-size:10px;letter-spacing:2px;color:var(--muted);font-weight:700}.logo{display:inline-grid;place-items:center;width:38px;height:38px;background:var(--blue);border-radius:12px;color:white;font-size:24px;font-weight:700}.brand{display:flex;align-items:center;gap:12px;padding:28px 22px;text-decoration:none;color:var(--ink);font-size:19px}.brand small{display:block;font-size:10px;color:var(--muted);font-weight:400;letter-spacing:1px}aside{position:fixed;width:236px;inset:0 auto 0 0;background:white;border-right:1px solid var(--line);display:flex;flex-direction:column}nav{overflow:auto;padding:4px 14px 40px}nav a{display:block;color:#67758b;text-decoration:none;padding:9px 13px;border-radius:7px;margin:2px 0}nav a:hover{background:#f7f9fd}nav a.active{background:#edf1ff;color:var(--blue);font-weight:600}nav details summary{cursor:pointer;padding:13px;color:#35445b;font-weight:600}nav details a{font-size:12px;padding-left:27px}.sidebar-foot{margin-top:auto;border-top:1px solid var(--line);padding:18px;font-size:11px;color:var(--muted)}.dot{display:inline-block;width:6px;height:6px;background:#2fbc93;border-radius:50%;margin-right:6px}.workspace{margin-left:236px}header{height:72px;padding:0 36px;border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;background:white;color:#728097;font-size:12px}#username{color:var(--ink);margin-right:16px}main{padding:30px 36px;min-height:calc(100vh - 120px)}.page-title{display:flex;justify-content:space-between;align-items:center;margin-bottom:26px}h1{font-size:27px;margin:5px 0 4px;letter-spacing:-.5px}h2{font-size:19px}.page-title p{margin:0;font-size:12px}.stats{display:grid;grid-template-columns:repeat(3,1fr);gap:17px;margin-bottom:24px}.stat,.panel{background:white;border:1px solid var(--line);border-radius:10px}.stat{padding:22px}.stat strong{display:block;font-size:33px;letter-spacing:-1px;margin:12px 0 3px}.stat span{color:#78869a;font-size:12px}.stat .stat-icon{float:right;color:var(--blue);background:#eff3ff;padding:6px 10px;border-radius:8px}.panel{padding:22px;margin-bottom:20px}.panel h2{margin:0 0 20px}.toolbar{display:flex;align-items:center;gap:10px;flex-wrap:wrap;margin-bottom:18px}.toolbar input{width:260px}.toolbar select{max-width:170px}.toolbar .spacer{flex:1}input,select,textarea{border:1px solid #dce3ed;padding:9px 11px;border-radius:6px;background:white;color:var(--ink);outline:0}input:focus,select:focus,textarea:focus{border-color:var(--blue);box-shadow:0 0 0 3px #4068ec12}.table-wrap{overflow:auto}table{width:100%;border-collapse:collapse;white-space:nowrap;font-size:12px}th{text-align:left;background:#f7f9fc;color:#77859a;font-weight:500;padding:12px 14px;border-bottom:1px solid var(--line)}td{padding:14px;border-bottom:1px solid #f0f3f8;max-width:260px;overflow:hidden;text-overflow:ellipsis}tbody tr:hover{background:#fafbfe}.link{color:var(--blue);border:0;padding:0 8px;background:none;font-size:12px}.badge{background:#eaf7f1;color:#329475;padding:3px 8px;border-radius:4px}.empty{text-align:center;padding:65px 15px;color:var(--muted)}.empty strong{display:block;font-size:17px;color:#596b83;margin-bottom:8px}.pager{display:flex;align-items:center;justify-content:space-between;margin-top:20px;font-size:12px;color:var(--muted)}.pager button{margin-left:8px}.bars{display:flex;gap:12px;height:200px;align-items:flex-end;padding-top:10px}.bar-item{flex:1;text-align:center;font-size:10px;color:var(--muted)}.bar-pair{height:155px;display:flex;align-items:flex-end;justify-content:center;gap:4px}.bar{width:15px;background:#5878ed;border-radius:4px 4px 0 0;min-height:2px}.bar.lost{background:#9ed8c5}.notice{font-size:12px;background:#f0f4ff;padding:12px 16px;border-radius:7px;color:#5f739d;margin-bottom:18px}.quick-links{display:flex;gap:12px;flex-wrap:wrap}.quick-links a{padding:15px 25px;border:1px solid var(--line);border-radius:8px;text-decoration:none;color:var(--blue)}footer{padding:12px 36px;color:#9aa6b7;font-size:11px}dialog{border:0;border-radius:13px;width:min(820px,95vw);max-height:90vh;padding:26px;box-shadow:0 24px 100px #17243b33}dialog::backdrop{background:#14213b66}.dialog-head{display:flex;justify-content:space-between;align-items:center}.dialog-head h2{margin:5px 0 22px}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px}label{display:flex;flex-direction:column;gap:6px;font-size:12px;color:#64748b}label textarea{height:95px;resize:vertical}.dialog-actions{display:flex;justify-content:flex-end;gap:10px;border-top:1px solid var(--line);padding-top:18px;margin-top:22px}#form-error,#login-error{color:#cc5466;font-size:12px}#toast{position:fixed;right:25px;bottom:25px;background:#17243b;color:white;padding:12px 20px;border-radius:8px;display:none;z-index:5}.login{min-height:100vh;display:grid;grid-template-columns:1fr 1fr}.login-brand{padding:12vh 8vw;background:#eaf0ff}.login-brand h1{font-size:39px;line-height:1.6;margin-top:60px}.login-brand p{letter-spacing:2px;color:#7485a4}.login form{align-self:center;justify-self:center;width:340px}.login label{margin:18px 0}.login .primary{width:100%;margin-top:12px}[hidden]{display:none!important}@media(max-width:1000px){aside{width:190px}.workspace{margin-left:190px}main{padding:24px 18px}.stats{grid-template-columns:repeat(2,1fr)}}@media(max-width:650px){aside{position:relative;width:100%;height:210px}.workspace{margin:0}.brand{padding:12px 20px}nav{padding:0 12px}.sidebar-foot{display:none}header{padding:0 18px}.login{display:block}.login-brand{display:none}.login form{padding:70px 20px;width:100%}.form-grid{grid-template-columns:1fr}.page-title{gap:10px}h1{font-size:23px}}

.business-detail{width:min(1200px,94vw);max-width:94vw;height:85vh;overflow:auto;padding:28px}.business-detail #detail-tabs{display:flex;gap:8px;flex-wrap:wrap}.record-details{display:grid;grid-template-columns:repeat(auto-fit,minmax(240px,1fr));gap:18px}.record-details dt{color:#64748b;font-size:13px}.record-details dd{margin:6px 0;white-space:pre-wrap;overflow-wrap:anywhere}.related-list article{padding:18px;border-bottom:1px solid #e2e8f0}.message-body{white-space:pre-wrap;overflow-wrap:anywhere}.related-list small{color:#64748b}
/* Screenshot workspaces */
#nav{padding:0;display:block;flex:1;min-height:0;overflow-y:auto;overflow-x:hidden}#nav.workspace-nav{display:flex;gap:0;overflow:hidden}.module-rail{width:80px;flex-shrink:0;background:#f7f9fc;border-right:1px solid var(--line);padding:8px}.module-rail button{width:100%;padding:15px 1px;margin-bottom:5px;border:0;background:transparent;font-size:12px}.module-rail .active{background:#e7f1ff;color:#4285ff}.module-menu{flex:1;overflow:auto;padding:14px 8px;min-width:0}.module-menu>strong{display:block;padding:10px}.module-menu a{font-size:12px;padding:10px 8px}.module-menu details a{padding-left:8px}.brand{padding:16px}#workspace-tabs{display:flex;gap:24px;overflow:auto;padding:12px 25px;background:white;border-bottom:1px solid var(--line);white-space:nowrap}#workspace-tabs a{text-decoration:none;color:#173456;font-size:13px;padding:8px 0}#workspace-tabs a.active{color:#4285ff;border-bottom:3px solid #4285ff}.screen-layout{display:flex;gap:20px}.screen-main{min-width:0;flex:1}.department-panel{width:185px;flex-shrink:0;background:white;border:1px solid var(--line);padding:10px}.department-panel button{display:block;width:100%;text-align:left;border:0}.filter-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:12px}.filter-grid select,.filter-grid input{width:100%}.identity{display:flex;align-items:center;gap:9px;min-width:130px}.identity small{display:block;font-size:11px;color:#687b96}.avatar{display:grid;place-items:center;width:36px;height:36px;border-radius:6px;background:#e7efff;color:#4674d9;flex-shrink:0}.sticky-actions{position:sticky;right:0;background:white;box-shadow:-3px 0 8px #17243b0d}input[type=checkbox]{width:16px!important;height:16px}.check-label{flex-direction:row;align-items:center;padding:7px}.screen-dialog{width:95vw;max-width:1500px;height:88vh;padding:20px;overflow:auto}.chat-grid{display:grid;grid-template-columns:210px minmax(300px,1fr) 250px;height:calc(100% - 70px);gap:12px}.chat-grid>section{overflow:auto;border-right:1px solid var(--line);padding:8px}.chat-contacts input{width:100%}.chat-contact{width:100%;text-align:left;border:0;border-bottom:1px solid var(--line);padding:12px 5px}.chat-contact.active{background:#edf4ff}.chat-contact small{font-size:10px}.chat-center{display:flex;flex-direction:column}.chat-center .toolbar input{width:160px}.chat-center .toolbar{gap:5px}.chat-center .toolbar button{padding:4px 7px}#chat-message-list{flex:1;overflow:auto;min-height:200px}.chat-message{padding:12px 5px}.chat-message small{display:block;color:#94a0b2;font-size:11px}.bubble{background:#f0f1f3;border-radius:7px;display:inline-block;padding:12px;max-width:90%;white-space:pre-wrap;overflow-wrap:anywhere}.outgoing{text-align:right}.outgoing .bubble{background:#cce5ff;text-align:left}.bubble audio{max-width:100%}.message-image,.bubble video{max-width:280px;max-height:250px}.customer-head{display:flex;justify-content:space-between;align-items:center;margin-bottom:30px}.customer-layout{display:grid;grid-template-columns:minmax(300px,1fr) 290px;gap:22px}.communication{align-self:start;position:sticky;top:0}.communication select,.communication input{width:100%;margin:12px 0}.customer-tabs{border-bottom:1px solid var(--line)}.portrait{background:linear-gradient(120deg,#effbff,#f6f1ff)}.radar{width:100%;max-height:380px;font-size:11px}.advisor-messages{max-height:48vh;overflow:auto}.company-grid{display:grid;grid-template-columns:1fr 1fr;gap:20px}.company-grid .panel{border-top:3px solid #4386ff}.company-grid input{max-width:100%;margin-bottom:16px}.company-logo{width:80px;height:80px;object-fit:contain}.device-cards{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:15px}.pager input{width:95px}.screen-main audio{width:220px}#adv-chips{grid-column:1/-1}#stats-chart{overflow:auto}#stats-chart .bar-item{min-width:65px}@media(max-width:1000px){.department-panel{display:none}.chat-grid{grid-template-columns:160px minmax(250px,1fr)}#chat-info{grid-column:1/-1}.customer-layout,.company-grid{grid-template-columns:1fr}.communication{position:static}.screen-layout{display:block}}

/* Keep navigation geometry stable on both dedicated and maintenance routes. */
aside{width:320px;overflow:hidden;z-index:3}.workspace{margin-left:320px;min-width:0}.brand{flex:0 0 64px;white-space:nowrap;border-bottom:1px solid var(--line)}.brand .logo{flex-shrink:0}.sidebar-foot{flex:0 0 auto;font-size:11px;white-space:nowrap;padding:14px 12px}.module-rail{flex:0 0 80px;width:80px;overflow-y:auto;overflow-x:hidden;padding:8px 4px}.module-rail button{white-space:nowrap;word-break:keep-all;padding:15px 0;font-size:13px;min-height:52px}.module-menu{flex:1 1 0;min-width:0;width:240px;overflow-y:auto;overflow-x:hidden;padding:12px 8px}.module-menu a,.module-menu summary,.module-menu>strong{display:block;white-space:nowrap;word-break:keep-all;overflow:hidden;text-overflow:ellipsis}.module-menu a{font-size:13px;line-height:22px;padding:10px 12px}.module-menu details{display:block;width:100%;min-width:0}.module-menu details summary{padding:12px 8px}.module-menu details details{padding-left:10px}.module-menu details a{padding-left:14px}#nav:not(.workspace-nav)>a,#nav:not(.workspace-nav)>details{display:block;width:100%;white-space:nowrap}header{height:56px;padding:0 24px;gap:12px;flex-wrap:nowrap}header>div{min-width:0}#breadcrumb{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}#global-tools{display:flex;flex-shrink:0;gap:4px}#global-tools button{padding:5px 9px}#workspace-tabs{gap:24px;padding:0 24px;min-height:52px;align-items:center;flex-shrink:0}#workspace-tabs a{flex-shrink:0;padding:14px 0}.workspace main{padding:24px;background:#fff}.page-title{margin-bottom:20px}.page-title .eyebrow{display:none}.page-title h1{font-size:24px}.screen-main .panel{border-radius:5px;padding:16px}.screen-main .filter-grid{background:#fff;box-shadow:0 2px 7px #1734560a}.screen-main .toolbar{gap:8px}.screen-main .toolbar input{max-width:100%}.screen-main .table-wrap{max-width:100%;width:100%;overflow:auto}.screen-main table{min-width:100%}.screen-main td{height:72px}.screen-main th{background:#f7f8fa}.screen-main .pager{gap:12px;flex-wrap:wrap}.screen-main .pager>div{display:flex;gap:5px;align-items:center;flex-wrap:wrap}.avatar img{width:36px;height:36px;object-fit:cover;border-radius:6px}
@media(max-width:1100px){aside{width:272px}.workspace{margin-left:272px}.module-menu{width:192px}.workspace main{padding:18px}.screen-layout{gap:12px}}
@media(max-width:700px){aside{position:relative;width:100%;height:auto;max-height:330px}.workspace{margin-left:0}.brand{padding:10px 16px}#nav.workspace-nav{height:240px;flex:none}.module-rail{flex-basis:80px}.module-menu{width:auto}.sidebar-foot{display:none}header{padding:0 12px}#username{display:none}.workspace main{padding:12px}#workspace-tabs{padding:0 12px;gap:18px}.page-title h1{font-size:21px}}